Privacy Policy
Last updated: November 2026 • Compliant with Information Technology Act, 2000 & SPDI Rules (India)
1. Our Commitment to Parent & Child Privacy
TinyTribe (“we”, “our”, or “us”) values your privacy and the trust you place in us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit and purchase from youfriday.com.
2. Information We Collect
To fulfill your orders and provide real-time shipment alerts, we collect:
- Identity & Contact Details: Name, delivery address, city, state, postal pincode, email address, and mobile phone number.
- Order Data: Items purchased, order value, shipping history, and milestone age preferences (if provided).
- Technical & Browsing Data: IP address, device type, browser information, and session cookies to ensure shopping cart functionality.
3. Payment Information Security
We do not collect, view, or store your credit/debit card numbers, CVVs, net banking credentials, or UPI PINs. All transactions are securely routed through RBI-licensed, PCI-DSS Level 1 certified payment aggregators (such as Razorpay). Communications between your device and our checkout are encrypted using 256-bit SSL encryption.
4. How We Use Your Data
- To process, pack, and deliver your orders to your doorstep across India.
- To send transaction receipts, courier tracking links via SMS and WhatsApp, and delivery confirmations.
- To assist you via our parent concierge support desk regarding returns, replacements, or product questions.
- To prevent fraudulent transactions and comply with Indian statutory requirements.
5. Sharing with Trusted Partners
We never sell, trade, or rent your personal information to third parties. We share data strictly with essential logistics partners (e.g. Shiprocket, Blue Dart, Delhivery, DTDC) to execute delivery to your designated pincode.
6. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are:
Grievance Officer: Parent Support Team
Email: support@youfriday.com
Turnaround: Issues addressed within 48 business hours.